Shipping Policy

At Halva Beauty, we aim to ship every order as smoothly and efficiently as possible. Shipping options, rates, and estimated delivery times are calculated at checkout based on your shipping address, package weight, package dimensions, and the shipping service selected. Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Domestic Shipping (U.S.)

We offer carrier calculated shipping within the United States. Available shipping options and estimated delivery times will be displayed at checkout based on your location.

Standard shipping is typically fulfilled using USPS Ground Advantage. Expedited shipping options, including USPS Priority Mail and USPS Priority Mail Express, may also be available depending on your destination.

Delivery estimates are provided by the carrier and are not guaranteed. Shipping delays may occur due to weather, holidays, carrier operations, or other circumstances outside of our control.

Please note that our Halva Beauty Reusable Brow Spoolie may ship separately via USPS First Class Mail, which does not include tracking. If this shipping method is used, tracking updates will not be available for that shipment.

International Shipping

Halva Beauty currently ships to Canada through our website. We may also offer shipping to additional countries on a case by case basis. If you are interested in placing an order outside of our standard shipping regions, please contact us at info@halvabeauty.com before placing your order.

Shipping rates, available shipping methods, estimated delivery times, and carriers vary by destination and will be displayed at checkout when available.

Customs, Duties & Taxes

Customers are responsible for all applicable duties, taxes, customs fees, import charges, VAT, GST, brokerage fees, and any other charges assessed by their country or local authorities. These charges are not included in your order total unless explicitly stated at checkout.

Refused shipments due to unpaid duties, taxes, or customs fees are not eligible for a refund of shipping charges, and any return shipping costs incurred may be deducted from any applicable refund.

Halva Beauty is not responsible for delays caused by customs processing, inspections, carrier delays, or other actions taken by local authorities. Delivery times for international shipments are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available. Tracking availability depends on the shipping method selected at checkout. Tracking information may take up to 48 hours to update after a shipping label has been created.

Address Changes

Customers are responsible for providing an accurate shipping address at checkout. If you need to update your shipping address after placing an order, please contact us as soon as possible at info@halvabeauty.com. We will do our best to make changes before your order ships, but we cannot guarantee updates once an order has been processed.

Shipping Delays

Estimated delivery dates are provided by the carrier and are not guaranteed. Halva Beauty is not responsible for delays resulting from weather, carrier disruptions, customs processing, holidays, natural disasters, or other circumstances beyond our control.

Lost or Delivered Packages

If a package is lost in transit, please contact us at info@halvabeauty.com. We will work with the carrier to investigate the shipment and assist where possible. Resolution of lost packages is subject to the carrier's policies and procedures.

If a package is marked as delivered by the carrier but cannot be located, please check with neighbors, building staff, household members, or the carrier. Once a package has been marked as delivered by the carrier, Halva Beauty is not responsible for lost, stolen, or missing packages.

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect or incomplete shipping address, or because it was not claimed or retrieved, the customer is responsible for any reshipping costs. Please review your shipping information carefully before placing your order.

Returns and Replacements

We do not accept returns, exchanges, or refunds unless an item arrives damaged or defective and qualifies under our Return & Refund Policy. Please refer to our Return & Refund Policy for full details.

Policy Updates

Halva Beauty reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page and will apply to future orders.